본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Endlessly Retrieving POP Mail

  • 2 답장
  • 0 이 문제를 만남
  • 5 보기
  • 최종 답변자: brad58

more options

I have a personal email server via gandi. Today, when I ask Thunderbird to retrieve messages from it, it says 'retrieving 2 of 19', but sits there and doesn't progress. It also has already downloaded the one message numerous times and I keep getting another message being downloaded dozens of times. I've rebuilt the .sqlite file and inbox.msf file.

Now I get the 'account is being processed' error, even after restarting. How can I restore normal functionality?

Thanks!

I have a personal email server via gandi. Today, when I ask Thunderbird to retrieve messages from it, it says 'retrieving 2 of 19', but sits there and doesn't progress. It also has already downloaded the one message numerous times and I keep getting another message being downloaded dozens of times. I've rebuilt the .sqlite file and inbox.msf file. Now I get the 'account is being processed' error, even after restarting. How can I restore normal functionality? Thanks!

모든 댓글 (2)

more options

Mostly this is usually a malformed email in the server junk folder. But the malformed mail may not be spam, only it usually is. It has two cures.

1. Disable the antivirus email scanner and let the mail download.

2. Delete the junk/spam folder contents and hope you have found the one causing the antivirus to die a horrible death and hang the mail retrieval so it keeps repeating the same failures instead of completing.

more options

That was the ticket, Matt! Thank you so much!