본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

my Unified Inbox is empty

more options

I installed Thunderbird 102.4.0 on new computer with Windows 10, selected Unified Folders, but the Inbox for Unified Folders remains empty despite many messages in the Inboxes of my 2 accounts beneath it. I did right-click on Inbox for Unified; but the Properties box that opens does not allow me to select which folders to show (unlike the Thunderbird on my older computer which does that). How do I get the Unified Inbox to show all Inbox messages?

I installed Thunderbird 102.4.0 on new computer with Windows 10, selected Unified Folders, but the Inbox for Unified Folders remains empty despite many messages in the Inboxes of my 2 accounts beneath it. I did right-click on Inbox for Unified; but the Properties box that opens does not allow me to select which folders to show (unlike the Thunderbird on my older computer which does that). How do I get the Unified Inbox to show all Inbox messages?

선택된 해결법

Normally, when you click properties' on right-clicking the unified inbox, there is a 'choose' box, but you are indicating it is not there. Here is my suggestion: - UNtick unified folders. - exit thunderbird - in profile, select Mail folder and delete 'smart mailboxes' - restart Thunderbird - Tick Unified folders. I think that will fix it.

If you don't know how to locate profile, - click help>moretroubleshootinginformation' - scroll down to 'profile folder' - click 'open profile' - exit thunderbird

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (3)

more options

선택된 해결법

Normally, when you click properties' on right-clicking the unified inbox, there is a 'choose' box, but you are indicating it is not there. Here is my suggestion: - UNtick unified folders. - exit thunderbird - in profile, select Mail folder and delete 'smart mailboxes' - restart Thunderbird - Tick Unified folders. I think that will fix it.

If you don't know how to locate profile, - click help>moretroubleshootinginformation' - scroll down to 'profile folder' - click 'open profile' - exit thunderbird

more options

Thank you so much, David. Your very complete details, including how to locate Profile, worked like a charm. --Manya

more options

Very odd. Unified Inbox now working again. Only action I did was....right click unified inbox_properties_Match All Messages (radio button)_Update. I have tried this before and it didn't work then, so could be unrelated.