본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Videos not playing in Firefox

  • 1 답장
  • 0 이 문제를 만남
  • 12 보기
  • 최종 답변자: cor-el

more options

Recently got a new computer and most websites will not play videos. Youtube works, Netflix does not (Netflix Error F7701-1003), Reddit video player does not, https://www.pexels.com/videos/ doers not.

I have tried troubleshooting mode, reinstalling firefox, have made sure it is up to date, cleared cache, and I'm not using any addons.

These videos work in Edge so I don't think it's my drivers (checked that they are up to date).

Recently got a new computer and most websites will not play videos. Youtube works, Netflix does not (Netflix Error F7701-1003), Reddit video player does not, https://www.pexels.com/videos/ doers not. I have tried troubleshooting mode, reinstalling firefox, have made sure it is up to date, cleared cache, and I'm not using any addons. These videos work in Edge so I don't think it's my drivers (checked that they are up to date).

모든 댓글 (1)

more options

See:

Make sure Firefox isn't set to run in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.