본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

My Sub Folders

more options

Hi there, My sub folders are all missing since Thunderbird was updated yesterday. How can I retrieve my sub folders?

Hi there, My sub folders are all missing since Thunderbird was updated yesterday. How can I retrieve my sub folders?

모든 댓글 (2)

more options

I really appreciate you trying to help solve my problem but this is getting too technical for me. I just wish I could find a way to re-install the previous version of TB.

more options

Hello there ed110.

Oké maybe In this point of view to your issue I need more information. Otherwise I cannot help you.

I need more information what is going on at this moment. The situation as you describe we have the submaps yes oke they are missing at one of you r email addresses that you use in thunderbird.

The submaps do appear on the desktop or in your other email address.oké. But what is here really the issue , the sub maps are intact in your other email adres?oke. The maps on your desktop that cannot be entered can be erased. Before that you can copy the submaps from your other account. It locks the complete situation here.

Go find out what can be refreshed . The Thunderbird software. Your Os Windows.


Are these submaps going to show up like there they are ? No I don’t think so.

Put them in a new fresh map. And name them. If that s possible. Delete the desktop version maps.

Greetings Firefox volunteer.

  1. 1
  2. 2