본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

"keep messages for this account on this computer" does not work

  • 5 답장
  • 0 이 문제를 만남
  • 3 보기
  • 최종 답변자: david

more options

Hello Guys,

I have "keep messages for this account on this computer" checked for my IMAP account and folders checked for Download in "Items for Offline Use" window - but I can not see relevant mbox files (no extension) in my file structure. I can only see "message summary files (.msf), which is not helpful for offline work.

How do I get a full copy of my IMAP folders onto my computer so I can access it/back it up locally when offline?

Cheers.

Hello Guys, I have "keep messages for this account on this computer" checked for my IMAP account and folders checked for Download in "Items for Offline Use" window - but I can not see relevant mbox files (no extension) in my file structure. I can only see "message summary files (.msf), which is not helpful for offline work. How do I get a full copy of my IMAP folders onto my computer so I can access it/back it up locally when offline? Cheers.
첨부된 스크린샷

선택된 해결법

Thank you David, it worked. Maybe Thunderbird developers could put a little warning below the "keep messages for this account on this computer" checkbox with some kind of clarification so people do not rely on this checkbox to think all their mailbox messages are downloaded in the background to their computer. That warning could read something like: "When this is checked, Thunderbird does not really keep all messages for this email account on your computer. It only downloads and keeps newly received/open messages. To retrospectively download contents of your entire email account, please use File>Offline>Download/Sync". How about that?

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (5)

more options

Try File>Offline>Download/Sync

more options

선택된 해결법

Thank you David, it worked. Maybe Thunderbird developers could put a little warning below the "keep messages for this account on this computer" checkbox with some kind of clarification so people do not rely on this checkbox to think all their mailbox messages are downloaded in the background to their computer. That warning could read something like: "When this is checked, Thunderbird does not really keep all messages for this email account on your computer. It only downloads and keeps newly received/open messages. To retrospectively download contents of your entire email account, please use File>Offline>Download/Sync". How about that?

글쓴이 botekp 수정일시

more options

But, but... then we wouldn't need this support forum...  :)

more options

That is exactly right Dave. 1) We would not need this support forum 2) checkbox in Thunderbird would have its function clearly explained 3) I would not have lost 7 years worth of my private emails now because I was backing up an incomplete offline copy as I trusted the checkbox's description that says "keep messages for this account on this computer". 4) Life would be less stressful. But NO.

Have a Merry Christmas and Happy 2023 Dave, wherever you are! (unless you were the developer of that checkbox in Thunderbird, of course :-) )

글쓴이 botekp 수정일시

more options

I regret your loss, but the existence of the Disk Space topic within Synchronization&storage does indicate options on whether messages are local. All the best to you.