본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

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How to restore bookmarks and saved passwords?

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Hello,

I purchased a new laptop and installed new OS. I logged in with my account in firefox for my saved bookmarks and password but not a single one is showing.

Also, i took backup of all my previous C: drive files to my HDD. Is there a way i can restore the data from Firfox folder?

Hello, I purchased a new laptop and installed new OS. I logged in with my account in firefox for my saved bookmarks and password but not a single one is showing. Also, i took backup of all my previous C: drive files to my HDD. Is there a way i can restore the data from Firfox folder?

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Sync can be slow. If you want to see what is stored on the Sync server, you can install the following add-on: https://addons.mozilla.org/firefox/addon/about-sync/

After installing that add-on, type or paste about:sync in the address bar and press Enter to load that internal listing page. It's a little hard to read, but for each type of data, you can see what is on the server.


Recovering Data from an Old Drive

First, set Windows to show hidden files and folders -- this Microsoft article has the steps:

https://support.microsoft.com/en-us/windows/view-hidden-files-and-folders-in-windows-97fbc472-c603-9d90-91d0-1166d1d9f4b5

Then if your old drive is attached as, for example, the E drive, explore the old drive along this path:

E:\Users\<windows-username>\AppData\Roaming\Mozilla\Firefox\Profiles\

If you find recent data there, please pause and we can suggest how to transfer those files.