Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

The last firefox update ruined my firefox browser

  • 9 답장
  • 0 이 문제를 만남
  • 2 보기
  • 최종 답변자: cor-el

more options

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until the speeddial finally loads, and the speeddial addon refuses to come up for at least 5 minutes, I can't log into Dropbox even with the speeddial up and running because the capcha won't popup...and on and on.

What in the world has been done to it? I'm using another browser just to contact support.

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until the speeddial finally loads, and the speeddial addon refuses to come up for at least 5 minutes, I can't log into Dropbox even with the speeddial up and running because the capcha won't popup...and on and on. What in the world has been done to it? I'm using another browser just to contact support.

선택된 해결법

Gotcha... Can you disable Malwarebytes and System Mechanic, reboot, and see if that makes a difference?

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (9)

more options

Have you tried with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode The site loads in under 2secs for me and I can login. see screenshot Are you logging in with your google account or email and password. Try both ways to see if you can get in. Can you also post screenshots showing user issue and block any personal info. You can also try the option to Forget About This Site, but make sure you know the login details. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

Also, what security software are you running?

글쓴이 jonzn4SUSE 수정일시

more options

As you can see the browser is blank. I tried to start it in safe mode but then it wouldn't launch at all. I'm thinking that I need to uninstall and reinstall the darn thing. What do you think?

more options

I'm using Malwarebytes and System Mechanic.

more options

OK. Firefox finally booted up. All my extensions are still there.

more options

If all is well, mark it as resolved and have a nice day.

more options

Sorry but it's far from solved. It usually takes 5-10 minutes for the firefox browser to load where it used to be instantaneous. I need to have this fixed and I still blame the last update for the problem because it started after that update.

Can anyone help me?

more options

선택된 해결법

Gotcha... Can you disable Malwarebytes and System Mechanic, reboot, and see if that makes a difference?

글쓴이 jonzn4SUSE 수정일시

more options

It worked! I disabled real time protection in System Mechanic, rebooted the computer, and then clicked on Firefox...and it came right up.

Now, how can I enable real time protection and not have this problem again?

more options

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.