We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Tbird putting good messages in junk folder

  • 6 답장
  • 1 이 문제를 만남
  • 4 보기
  • 최종 답변자: ellencleary

more options

For some reason, this new version of Thunderbird (I think it is the one before 102.7.1) is placing emails in my junk folder, including messages I have not marked as junk. Before all the junk messages would stay in my inbox but they would be marked as junk. That is what I prefer. Now messages that are legit are somehow being put in my junk folder. Please please please help me to get Thunderbird to stop doing this.

For some reason, this new version of Thunderbird (I think it is the one before 102.7.1) is placing emails in my junk folder, including messages I have not marked as junk. Before all the junk messages would stay in my inbox but they would be marked as junk. That is what I prefer. Now messages that are legit are somehow being put in my junk folder. Please please please help me to get Thunderbird to stop doing this.

모든 댓글 (6)

more options

Suggestion: Check your account online. There is possibility that your email host is doing this if there is a resident spam checker running.

more options

Thank you for your suggestion. Nothing whatsoever has changed with my server. I download directly to my personal laptop and have no spam filter.

more options

Is your account IMAP or POP?

more options

I have a POP account.

more options

So the next step is what anti virus product do you have installed.

more options

Malware bytes and possibly Windows antivirus