본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

In the last days Thunderbird keeps downloading duplicate copies of messages previously downloaded

  • 1 답장
  • 5 이 문제를 만남
  • 10 보기
  • 최종 답변자: Toad-Hall

more options

Thunderbird keeps downloading duplicate copies of messages previously downloaded. I have repaired and compacted the inbox and the emptied the trash folder but this has not fixed the problem. I am using a microsoft outlook email account set up as a POP account.

Thunderbird keeps downloading duplicate copies of messages previously downloaded. I have repaired and compacted the inbox and the emptied the trash folder but this has not fixed the problem. I am using a microsoft outlook email account set up as a POP account.

모든 댓글 (1)

more options

When emails are downloaded to a POP account, thunderbird keeps a record of what was previously downloaded in a 'popstate.dat' file, so when it checks the server Inbox on the next occasion, it does not download something previously downloaded.

In your case it seems to be failing which implies something is wrong with the 'popstate.dat' file.

  • Menu icon > Help > More Troubleshooting Information
  • Under 'Application Basics' - half way - Profile Folders - click on 'Open Folder'

A new window opens showing the contents of your profile name folder.

  • Exit Thunderbird now.
  • Click on 'Mail' folder
  • Click on the pop mail account name folder

You should see one 'popstate.dat' file.

Do you see several files with similar name maybe with an additional number ? eg: popstate-1.dat

If that 'popstate.dat' file has got corrupted maybe it keeps recreating a new one, so it has no idea what was previously downloaded. The more common culprit for causing this problem is if you have something scanning profile eg: Anti-Virus and/or CCLeaner or WiseCleaner type programs which is deleting the popstate.dat file.

Advise: do not allow any scanning of Profile name folder by any product as it can cause havoc with files with session data etc. Make the thunderbird profile folder exempt from scanning.

Advise you delete any 'popstate.dat' or 'popstate-1.dat' files.

This means a new one will get created when you start Thunderbird and as it contains no data, it will cause a fresh download of anything in the server 'Inbox'.

Advise you logon to webmail account and remove all previously downloaded emails into another folder to prevent another download or do nothing and allow the full download.

Start Thunderbird.