본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

outgoing mail problem

  • 1 답장
  • 0 이 문제를 만남
  • 1 보기
  • 최종 답변자: techguy150

rob.hingley
rob.hingley
more options

Hi guys!

I get this message when trying to send outgoing mail. I have just installed on a new laptop. Works fine off the old laptop. here's the message I am getting from my email server:


554 Nemesis ESMTP Service not available Transaction failed Reject due to policy restrictions.

Please note that, if your email header is not RFC 5321 and RFC 5322 compliant, your message will be rejected by our system.

This includes the following: 

   The following email headers included in your message must be syntactically correct: Date, From, Sender, To
   The following headers included in your email must be limited to just one each: BCC, CC, Date, From, Sender, Subject, To

Therefore, we would advise you to check that the above mentioned information provided by your system is correct. Should you need additional support, please contact your System Administrator.


meanwhile incoming mail is working fine so perhaps some configuration error on outgoing mail?

my address is [edited] @gmx.com

cheers

Hi guys! I get this message when trying to send outgoing mail. I have just installed on a new laptop. Works fine off the old laptop. here's the message I am getting from my email server: 554 Nemesis ESMTP Service not available Transaction failed Reject due to policy restrictions. Please note that, if your email header is not RFC 5321 and RFC 5322 compliant, your message will be rejected by our system. This includes the following: The following email headers included in your message must be syntactically correct: Date, From, Sender, To The following headers included in your email must be limited to just one each: BCC, CC, Date, From, Sender, Subject, To Therefore, we would advise you to check that the above mentioned information provided by your system is correct. Should you need additional support, please contact your System Administrator. meanwhile incoming mail is working fine so perhaps some configuration error on outgoing mail? my address is [edited] @gmx.com cheers

글쓴이 James 수정일시

모든 댓글 (1)

techguy150
techguy150
more options

If you're experiencing issues with sending outgoing mail in Thunderbird, here are some troubleshooting steps you can try:

Check SMTP server settings: Verify that the SMTP server settings in Thunderbird are configured correctly. To do this, go to Thunderbird's main menu, select "Tools," and choose "Account Settings." In the Account Settings window, select the email account experiencing the issue and click on the "Server Settings" category. Ensure that the SMTP server hostname, port number, and connection security settings match the requirements of your email provider. If you're unsure about the correct settings, you can check with your email provider or consult their support documentation.

Check authentication settings: Confirm that the correct authentication method is selected for the SMTP server. In the same "Server Settings" section as mentioned above, check the "Authentication method" dropdown menu. Depending on your email provider, you may need to use options like "Password, Normal," "OAuth2," or "TLS Certificate" for authentication. Again, referring to your email provider's instructions can help determine the appropriate authentication method to use.