본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Help! Moving Thunderbird data to new computer failed!

  • 3 답장
  • 0 이 문제를 만남
  • 21 보기
  • 최종 답변자: david

more options

Migrating my Thunderbird emails from my source computer to a destination computer failed. Both are Windows machines. Here's what I did: 1. I backed up my TB profile on my source computer. I did not copy the entire TB folder; I only copied the profile folder named a1kie4bp.default. 2. On my destination computer, I installed TB version 102.12.0. I launched the TB application and then closed it. This created the profile folder AppData\Roaming\Thunderbird\Profiles\2uvjpn58.default on my destination computer. (It also created \q971efhp.default-release there too.) 3. I then copied the contents of my backed up profile folder a1kie4bp.default into the new profile folder 2uvjpn58.default. But when I launched TB, it did not see my email data and went straight to the new account wizard.

BTW, the contents of AppData\Roaming\Thunderbird\profiles.ini file is:

[InstallD78BF5DD33499EC2] Default=Profiles/q971efhp.default-release Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/2uvjpn58.default Default=1

[Profile0] Name=default-release IsRelative=1 Path=Profiles/q971efhp.default-release

[General] StartWithLastProfile=1 Version=2

What am I doing wrong? How can I restore my emails in the destination computer? Your help would be greatly appreciated. Thank you, Maz

Migrating my Thunderbird emails from my source computer to a destination computer failed. Both are Windows machines. Here's what I did: 1. I backed up my TB profile on my source computer. I did not copy the entire TB folder; I only copied the profile folder named a1kie4bp.default. 2. On my destination computer, I installed TB version 102.12.0. I launched the TB application and then closed it. This created the profile folder AppData\Roaming\Thunderbird\Profiles\2uvjpn58.default on my destination computer. (It also created \q971efhp.default-release there too.) 3. I then copied the contents of my backed up profile folder a1kie4bp.default into the new profile folder 2uvjpn58.default. But when I launched TB, it did not see my email data and went straight to the new account wizard. BTW, the contents of AppData\Roaming\Thunderbird\profiles.ini file is: [InstallD78BF5DD33499EC2] Default=Profiles/q971efhp.default-release Locked=1 [Profile1] Name=default IsRelative=1 Path=Profiles/2uvjpn58.default Default=1 [Profile0] Name=default-release IsRelative=1 Path=Profiles/q971efhp.default-release [General] StartWithLastProfile=1 Version=2 What am I doing wrong? How can I restore my emails in the destination computer? Your help would be greatly appreciated. Thank you, Maz

선택된 해결법

First, I hope you backed up the profile when Thunderbird was not running. That is important. Otherwise, the profile will likely be corrupt. Second, try letting Thunderbird do the work. Try tools>import>import from another installation.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

선택된 해결법

First, I hope you backed up the profile when Thunderbird was not running. That is important. Otherwise, the profile will likely be corrupt. Second, try letting Thunderbird do the work. Try tools>import>import from another installation.

more options

Hello David, I tried your suggestion and imported from another installation. It worked !!! Thank you so much for your help. I'm back up and running, thanks to you :)

The process had me a little worried because while it was running, the progress bar was stuck at zero percent and the title bar said that Thunderbird was not responding. But I saw that the hard disk light was going strong so I left it alone, and it worked out great.

Thanks again, David, Maz

more options

You're very welcome.