본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Laptop was stolen. How do I log into Firefox on my Apple phone in order to delete all saved password and user history information?

  • 1 답장
  • 0 이 문제를 만남
  • 31 보기
  • 최종 답변자: Paul

more options

Hello, My laptop was stolen while I was traveling, so I only have my phone on me. I need to delete all save passwords and history saved to Firefox. I usually don't use Firefox on my phone so they are not synced. When I was looking up how to log in to the Firefox browser on my phone all brought up relevant articles mentioned how you need to have a computer to use the desktop version of Firefox in order to scan a QR code with your phone to sync. Obviously, that is a problem because I don't have my laptop because it was stolen. I'm wondering if this QR code scan is the only way to log into my Firefox account on my phone or if there is another way? Thank you for the help.

Hello, My laptop was stolen while I was traveling, so I only have my phone on me. I need to delete all save passwords and history saved to Firefox. I usually don't use Firefox on my phone so they are not synced. When I was looking up how to log in to the Firefox browser on my phone all brought up relevant articles mentioned how you need to have a computer to use the desktop version of Firefox in order to scan a QR code with your phone to sync. Obviously, that is a problem because I don't have my laptop because it was stolen. I'm wondering if this QR code scan is the only way to log into my Firefox account on my phone or if there is another way? Thank you for the help.

모든 댓글 (1)

more options

Hi

You can log into your Firefox Account at https://accounts.firefox.com/signin and remove the lost device, but bookmarks and user credentials already on that list device will not be erased.

The QR scan is a one time action to connect devices to Firefox Sync.

You may need to consider changing user credentials on accounts that had credentials on your lost device.