본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Print icon goes to pdf, not printer

  • 4 답장
  • 0 이 문제를 만남
  • 1 보기
  • 최종 답변자: etrozzell

more options

When I try to print using the icon in gmail, the dialogs I get are as shown. First I tap to open the attachment, then a printer icon shows up, then another tab opens, and as seen in the last pic the only options I have in the dropdown or otherwise available are to open the file, not print it, even though I just clicked on the printer icon.

My settings in Windows 10 have the Epson printer set as default btw.


Thanks

When I try to print using the icon in gmail, the dialogs I get are as shown. First I tap to open the attachment, then a printer icon shows up, then another tab opens, and as seen in the last pic the only options I have in the dropdown or otherwise available are to open the file, not print it, even though I just clicked on the printer icon. My settings in Windows 10 have the Epson printer set as default btw. Thanks
첨부된 스크린샷

모든 댓글 (4)

more options

Hey there! It looks like you're facing a little hiccup when trying to print from Gmail using the print icon. It seems like the print dialog is taking you to save the file as a PDF instead of sending it to your printer, even though your Epson printer is set as default. This can sometimes happen due to browser settings. Let's give this a shot:

Click the three horizontal lines in the upper-right corner of Firefox to open the menu. Select "Options" and then go to the "General" section on the left. Scroll down to "Applications" and find "Portable Document Format (PDF)". Next to it, select the drop-down menu and choose "Use Adobe Acrobat Reader" or "Use Firefox". Close and restart Firefox.

Now try printing from Gmail again. Hopefully, this should do the trick and get things printing properly on your Epson printer. If you're still having trouble, don't hesitate to reach out.

more options

Thanks, now it saves the file (unwanted), then opens up Acrobat with a print dialog. Not quite the desired result.

more options

Don't have gmall, but in hotmail, it works for me. see screenshot The same result for emails with attachments. Can you try another email service? What do you have set for here? see screenshot

more options

Why in the world would I try another email? I need it work with gmail.