본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Crash on start, even in Troubleshoot mode

  • 4 답장
  • 0 이 문제를 만남
  • 1 보기
  • 최종 답변자: Altair

Altair
Altair
more options

Crash ID: bp-928b0e49-6dd7-4d62-b2d9-a0a790231108

Firefox started crashing today and I've gone through all the recommended fixes. I've reinstalled, tried opening in troubleshooting mode (still crashes right away), opening with a new profile did not work either, I've updated/checked my drivers and all seems to be in order there. Nothing I've tried has fixed the issue yet.

Crash ID: bp-928b0e49-6dd7-4d62-b2d9-a0a790231108 Firefox started crashing today and I've gone through all the recommended fixes. I've reinstalled, tried opening in troubleshooting mode (still crashes right away), opening with a new profile did not work either, I've updated/checked my drivers and all seems to be in order there. Nothing I've tried has fixed the issue yet.

모든 댓글 (4)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

RAM/disc check?

Altair
Altair 질문자
more options

TyDraniu said
RAM/disc check?

No issues there either, as far as I can tell.

zeroknight
zeroknight
more options

Have you run MemTest86+?

Altair
Altair 질문자
more options

zeroknight said
Have you run MemTest86+?

Sorry for taking a while to get back on this, but yes came up clean. More details now as well: Chrome works (ish) but has a tendency to close out suddenly too. I'm getting artifacting, mostly on the top of the screen where tabs are displayed when I mouse over them. Reseated GPU, reinstalled drivers, still happening.