I am having a problem accessing my email through Thunderbird.  I have a Comcast account.  Thunderbird won't access my new Comcast password therefore I cannot get my email thru thunderbird.  I have been on the phone with comcast and they suggested I contact you.  I am really hoping that you can help me with this because I've been using Thunderbird for a long time and I absolutely LOVE your email instead of using comcast website. When I try to put the new password in this is the message i get:
"Sending of password for user lmccleery1 did not succeed.  Mail server mail.comcast.net responded [AUTH] Authentication fail."  I also get the message: "login to server mail.comcast.net with username lmccleery1 failed."

 I will be anxiously awaiting your response and hopefully be able to resolve this issue.

Good Morning, I am having a problem accessing my email through Thunderbird. I have a Comcast account. Thunderbird won't access my new Comcast password therefore I cannot get my email thru thunderbird. I have been on the phone with comcast and they suggested I contact you. I am really hoping that you can help me with this because I've been using Thunderbird for a long time and I absolutely LOVE your email instead of using comcast website. When I try to put the new password in this is the message i get: "Sending of password for user lmccleery1 did not succeed. Mail server mail.comcast.net responded [AUTH] Authentication fail." I also get the message: "login to server mail.comcast.net with username lmccleery1 failed." The auth code is 1014. I will be anxiously awaiting your response and hopefully be able to resolve this issue. Thank you so much, Linda McCleery