본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

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I can't sync passwords

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  • 최종 답변자: cor-el

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I am signed into Firefox on desktop and mobile using the same email. I've enabled sync and have synced. Yet my passwords from the mobile browser still don't show on desktop. And the instructions to scan a QR code don't work because they state to click the "sync and save data" option on Android, which doesn't exist for me. How do I sync?

I am signed into Firefox on desktop and mobile using the same email. I've enabled sync and have synced. Yet my passwords from the mobile browser still don't show on desktop. And the instructions to scan a QR code don't work because they state to click the "sync and save data" option on Android, which doesn't exist for me. How do I sync?

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You normally connect to Sync by using the email address and password of the Firefox Sync account. Are you using the Primary Password on desktop in case not using it might cause it (on Android OS authentication is used)

You can install the About Sync extension to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).