본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Cannot Copy Text from Thunderbird 115.9.0 (64-bit)

  • 5 답장
  • 0 이 문제를 만남
  • 1 보기
  • 최종 답변자: karl70

more options

I am using Thunderbird 115.9.0 (64-bit) on Windows 11.

I am finding that I cannot copy text out of a Thunderbird window (e.g., an incoming message or a message-composition pane).

If I select text and "copy" (e.g., by context menu with right click or Edit-Copy ordinary menu), my clipboard is cleared.

If my clipboard is not clear (text copied from another application), I can paste that into a Thunderbird message-composition pane. But if I then select that same text in the Thunderbird window and then do "copy" (above), the clipboard is cleared. Pasting (into a Thunderbird window or something else, like Notepad) pastes nothing.

I have noticed this problem only in the last week or so.

I am using Thunderbird 115.9.0 (64-bit) on Windows 11. I am finding that I cannot copy text out of a Thunderbird window (e.g., an incoming message or a message-composition pane). If I select text and "copy" (e.g., by context menu with right click or Edit-Copy ordinary menu), my clipboard is cleared. If my clipboard is not clear (text copied from another application), I can paste that into a Thunderbird message-composition pane. But if I then select that same text in the Thunderbird window and then do "copy" (above), the clipboard is cleared. Pasting (into a Thunderbird window or something else, like Notepad) pastes nothing. I have noticed this problem only in the last week or so.

모든 댓글 (5)

more options

I cannot duplicate that. I highlight and copy from incoming message, then open a new write window and select edit>paste and the content is entered as anticipated.

more options

Thank you.

I tried pasting into a new write window, and that worked.

In fact, the problem seems to have gone away now.

I will continue to monitor it to see if it has gone away permanently or is somehow intermittent.

more options

I continue to have this problem from time to time.

It occurred yesterday, but it went away (I think that I quit/restarted TB).

It has happened again today, and quit/restart has not helped.

Viewing message source and copying from there does not work either.

Can anyone recommend anything diagnostic that I can do when the problem occurs to try to figure out what might have happened?

more options

For diagnostic purposed try the following. That will eliminate Thunderbird's addons, as well as some other Thunderbird "features" and the operating systems non safe mode processes in turn

more options

I use Ubuntu and have the same problems. I may migrate to Protonmail