We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can't open firefox settings

  • 4 답장
  • 1 이 문제를 만남
  • 9 보기
  • 최종 답변자: Ceel Beckers

more options

When I open firefox in ubuntu linux. (WSLg) Fresh install. I can't go to settings in firefox. Steps: press the hamburger menu, press settings, nothing happens.

OS: Ubuntu 22.04.4 LTS on Windows 10 x86_64 Kernel: 5.15.146.1-microsoft-standard-WSL2 Shell: bash 5.1.16

When I open firefox in ubuntu linux. (WSLg) Fresh install. I can't go to settings in firefox. Steps: press the hamburger menu, press settings, nothing happens. OS: Ubuntu 22.04.4 LTS on Windows 10 x86_64 Kernel: 5.15.146.1-microsoft-standard-WSL2 Shell: bash 5.1.16

모든 댓글 (4)

more options

I am not familiar with your platform or build, but as general questions:

(1) Do other internal pages work? For example: Help > More Troubleshooting Information

(2) Assuming you can open a new tab (Ctrl+T), if you type or paste about:preferences and press Enter/Return (or click the arrow), will Firefox display the Settings page?

(3) Are there any active policies listed on the about:policies page? (That could have clues about modifications in your build.)

more options

How did you install Firefox?

Does it still happen with the flatpak package?

more options

jscher2000 - Support Volunteer said

I am not familiar with your platform or build, but as general questions: (1) Do other internal pages work? For example: Help > More Troubleshooting Information (2) Assuming you can open a new tab (Ctrl+T), if you type or paste about:preferences and press Enter/Return (or click the arrow), will Firefox display the Settings page? (3) Are there any active policies listed on the about:policies page? (That could have clues about modifications in your build.)

1) No, this does not work either. 2) Yes, this works. 3) I get to see the following: Active The Enterprise Policies service is inactive.

So I think not.

It appears that every Dropdown menu in Firefox doesn't work. (Like changing the language on this site at the bottom) I can open it, but when I press an item in it, nothing happens.

more options

zeroknight said

How did you install Firefox? Does it still happen with the flatpak package?

I installed Firefox according to: https://support.mozilla.org/en-US/kb/install-firefox-linux Then I followed: Install Firefox .deb package for Debian-based distributions

Because you mentioned flatpak, I installed flatpak according to the instructions for Ubuntu. Then I tried and went to install firefox, I just got an error: Error: Flatpak system operation Deploy not allowed for user error: Failed to install org.freedesktop.Platform: Flatpak system operation Deploy not allowed for user

Both problems are probably caused because I might miss a package. I mean WSL gives you a bare bones minimal install. (Even Arch is not this bare bones)