본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Folder "popstate-1.dat" Under Email Account

  • 7 답장
  • 0 이 문제를 만남
  • 1 보기
  • 최종 답변자: David Stuhr

more options

The folder "popstate-1.dat" appeared under my email account below Inbox, Drafts, Sent, Archives, Junk and Trash. I have attached an image showing the folder located below Trash and above Local Folders.

Can it be deleted? Is it serving a purpose?

I recently deleted old messages from the various Local Folders folders.

Thank you.

The folder "popstate-1.dat" appeared under my email account below Inbox, Drafts, Sent, Archives, Junk and Trash. I have attached an image showing the folder located below Trash and above Local Folders. Can it be deleted? Is it serving a purpose? I recently deleted old messages from the various Local Folders folders. Thank you.
첨부된 스크린샷

모든 댓글 (7)

more options

That appearance and file name would indicate you have had, or continue to have, duplicate emails being downloaded from the pop account. Is that the case?

도움이 되셨습니까?

more options

I have had several duplicate emails but did not consider it a big problem. The "popstate-1.dat" folder does not have an emails in it.

도움이 되셨습니까?

more options

@Matt can explain the cause of this problem, but the appearance of a '-1' version indicates you have had connectivity problems. The popstate.dat file just keeps track of the most recently downloaded message. If the file becomes corrupted, Thunderbird will reset the count by downloading all messages again.

도움이 되셨습니까?

more options

The most common cause is antivirus programs, but anything that causes file contention can result in these duplicate files being written. Any occurrence of a file or folder with a -Number is a sign of contention

Certainly try deleting it from the Thunderbird folders, but if it does not work we will have to go though removing it from the underlying file system. Post back and I will write some instructions.

I strongly suggest you create an exception in you antivirus program for your Thunderbird profile folders as having contention issues is a serious bane to reliability.

도움이 되셨습니까?

more options

I created the following exception in my antivirus software

C:\Users\My PC\AppData\Roaming\Thunderbird\Profiles

I did not include sub-folders.

I deleted the "popstate-1.dat" folder and then restarted Thunderbird. The deleted folder was not in either Trash folder. The deleted folder was not recreated in Thunderbird after restarting.

I will monitor for several days before I close this support thread.

도움이 되셨습니까?

more options

David Stuhr said

I created the following exception in my antivirus software C:\Users\My PC\AppData\Roaming\Thunderbird\Profiles I did not include sub-folders. </blockquiote> Did you actually look in that folder... It should contain nothing, so the exception should do nothing Your profile folder will normally be a folder under that
I deleted the "popstate-1.dat" folder and then restarted Thunderbird. The deleted folder was not in either Trash folder. The deleted folder was not recreated in Thunderbird after restarting. I will monitor for several days before I close this support thread.

도움이 되셨습니까?

more options

I did look in that folder. It has 6 folders. I have attached a screen shot showing the 6 folders.

I have also attached a screen shot of Local Directory from the Server Settings.

If I need to correct/change my anti virus exception please let me know.

Deleting the "popstate-1.dat" folder appears to have fixed the issue. It has not returned.

Thanks for the assistance.

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.