본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Thunderbird Won't Start

  • 4 답장
  • 0 이 문제를 만남
  • 최종 답변자: ToeKneeF53

more options

Thunderbird was updating when we lost power. When power was restored, Thunderbird would not start and gave me the following message:

Procedure ENTRY POINT ??1SOUNDTOUCH@SOUNDTOUCH@UAE@XZ could not be located in the DYNAMIC LINK LIBRARY C:\Program Files (x86)\MOZILLA THUNDERBIRD\XUL.811

This message was followed by: couldn't load xpcom

Thunderbird was updating when we lost power. When power was restored, Thunderbird would not start and gave me the following message: Procedure ENTRY POINT ??1SOUNDTOUCH@SOUNDTOUCH@UAE@XZ could not be located in the DYNAMIC LINK LIBRARY C:\Program Files (x86)\MOZILLA THUNDERBIRD\XUL.811 This message was followed by: couldn't load xpcom

모든 댓글 (4)

more options

just reinstall Thunderbird from thunderbird.net. That should clear the failed update with a working version.

도움이 되셨습니까?

more options

Matt, thank you for your assistance. Will the reinstall leave my message folders intact? I can't afford to lose some messages. Thanks in advance, Tony

도움이 되셨습니까?

more options

I does not touch the user profile. that is one of the goog things about Thunderbird. It separates the user/account settings from the program, unlike most windows applications that put stuff in the registry any uninstalling removes it.

도움이 되셨습니까?

more options

Matt, thank you soooo much for your assistance. It is greatly appreciated.

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.