본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Using Norton Safe Search with FireFox

more options

I've used Norton Safe Search on FireFox for years with no problem. But few weeks back, when I use Safe Search, it does no longer brings back the green checks indicating the site is safe. It works with Edge, but not with FireFox. I've contacted Norton and still waiting to get a response. Anyone have idea as to what is going on and how to fix it?

thanks -

I've used Norton Safe Search on FireFox for years with no problem. But few weeks back, when I use Safe Search, it does no longer brings back the green checks indicating the site is safe. It works with Edge, but not with FireFox. I've contacted Norton and still waiting to get a response. Anyone have idea as to what is going on and how to fix it? thanks -

모든 댓글 (2)

more options

Hi Linda, I haven't used Norton Safe Search service. A couple questions:

(1) Are you getting your search results on the Norton/Ask site, or on a different site? For example:

https://nortonsafe.search.ask.com/web?q=firefox

(2) Is the Norton Safe Web add-on currently active? You may see an icon for it on your main Firefox toolbar, or on the Extensions menu (puzzle piece icon).

Ref. Manage your extensions using the extensions button in the toolbar

도움이 되셨습니까?

more options

jscher2000 - I am using https://search.norton.com/? and page shows Norton Safe Search. I also have Norton safe Web installed - - however, it will not let me install Norton Home Page - every time I try, I get error "install failed, try again".

Thank you for your response - wondering if there is a better antivirus than Norton out there, that I should switch to?

thank you for responding -

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.