본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox won't search

  • 6 답장
  • 0 이 문제를 만남
  • 최종 답변자: gcptq4vr89

more options

I have a Mac that was running Sequoia 10.14.7 I think. Firefox hasn't been giving search results since yesterday so I updated Firefox and restarted it. Still got blank pages after updating. Firefox suggested re-installing so I did. I got no warning DURING installation that the newest version would not work with Sequoia. There was a light gray circle slash through the icon when I installed it, but have never see that when installing apps before. I was given an option to replace the original Firefox or install a second version, so I chose "replace," thinking I was keeping it simple. I updated Mac OS to Catalina 10.15.7--an action I've been avoiding due to all of my most important documents being on an older version of Word for Mac 2011, and TBH I resent having to pay for a subscription to access my Word & Excel documents for revision or printing, and don't like keeping my documents on the cloud...as required by newer versions of MS Office. Now I have Catalina & the newest version of Firefox and can't do the two most important things I need to do on my computer: Work with my Word docs and Firefox STILL PRODUCES BLANK SEARCH RESULTS PAGES. I've now essentially lost access to all my Office docs due to chain reaction fuster cluck resulting from a blank Firefox search page 2 hours ago. PLEASE ADVISE.

I have a Mac that was running Sequoia 10.14.7 I think. Firefox hasn't been giving search results since yesterday so I updated Firefox and restarted it. Still got blank pages after updating. Firefox suggested re-installing so I did. I got no warning DURING installation that the newest version would not work with Sequoia. There was a light gray circle slash through the icon when I installed it, but have never see that when installing apps before. I was given an option to replace the original Firefox or install a second version, so I chose "replace," thinking I was keeping it simple. I updated Mac OS to Catalina 10.15.7--an action I've been avoiding due to all of my most important documents being on an older version of Word for Mac 2011, and TBH I resent having to pay for a subscription to access my Word & Excel documents for revision or printing, and don't like keeping my documents on the cloud...as required by newer versions of MS Office. Now I have Catalina & the newest version of Firefox and can't do the two most important things I need to do on my computer: Work with my Word docs and Firefox STILL PRODUCES BLANK SEARCH RESULTS PAGES. I've now essentially lost access to all my Office docs due to chain reaction fuster cluck resulting from a blank Firefox search page 2 hours ago. PLEASE ADVISE.

모든 댓글 (6)

more options

도움이 되셨습니까?

more options

Ty: Thanks for replying... I'm able to get get to bookmarked sites, websites I've previously visited, links, or sites I directly type in. When I search for anything, using either the Duck Duck Go field or Firefox address window, I get a blank result page. This happened before I updated anything today (using iOS 14), and still happens now with iOS 15.7. It seems Firefox is "working," but the only thing I can't do is search. Safari & Chrome are fully functional. I'd rather not take down a firewall...

도움이 되셨습니까?

more options

Update:

I can get some pictures or videos when I search for just pictures or videos, but no "All" results. Also can get news or shopping. I'm thinking this might be a DDG issue, not mozilla?

도움이 되셨습니까?

more options

iOS is the mobile OS for iPhones and earlier iPads as more current ones uses iPadOS.

What you have is macOS and Sequoia is currently at 15.1 as of Oct 28, 2024.

Sequoia has had issues including the mentioned firewall issue.

도움이 되셨습니까?

more options

Any specific add-ons?

도움이 되셨습니까?

more options

James & Ty: After a few days of doing nothing, it's now working.

???

I'll post again if it drops off again... Thanks for the feedback!

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.