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본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

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Reinstalling the latest version of Firefox

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I tried to open Firefox and a message appeared: "Couldn't load XPCOM". I uninstalled the program with Revo Uninstaller Pro and downloaded the latest version. I selected Run as Administrator but there is a message that says "Windows cannot have access to the selected device, path or file. Maybe you don't have access rights". However, I do have access rights. I have checked it multiple times. How can I install Firefox and see it work properly? Thanks

Κατέβασα το Firefox Installer.exe και προσπαθώ να κάνω εγκατάσταση με το Run as Administrator διότι για κάποιον λόγο δεν με αφήνει διαφορετικά, αν και έχω δικαιώματα διαχειριστή. Μου βγάζει όμως ένα παράθυρο το 7-Zip και μου λέει "Δεν επιτρέπεται η πρόσβαση".

I tried to open Firefox and a message appeared: "Couldn't load XPCOM". I uninstalled the program with Revo Uninstaller Pro and downloaded the latest version. I selected Run as Administrator but there is a message that says "Windows cannot have access to the selected device, path or file. Maybe you don't have access rights". However, I do have access rights. I have checked it multiple times. How can I install Firefox and see it work properly? Thanks Κατέβασα το Firefox Installer.exe και προσπαθώ να κάνω εγκατάσταση με το Run as Administrator διότι για κάποιον λόγο δεν με αφήνει διαφορετικά, αν και έχω δικαιώματα διαχειριστή. Μου βγάζει όμως ένα παράθυρο το 7-Zip και μου λέει "Δεν επιτρέπεται η πρόσβαση".

글쓴이 ΑΓΑΘΗ ΚΑΠΕΤΑΝΕΑ 수정일시

모든 댓글 (6)

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Never use 3rd party Uninstaller Firefox already has its own uninstaller. That program most likely messed the uninstall and now you need to remove the Firefox folder to reinstall Firefox again.

도움이 되셨습니까?

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Hi, you should not need to install as administrator. What happens when you try to install normally?

도움이 되셨습니까?

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jscher2000 - Support Volunteer είπε

Hi, you should not need to install as administrator. What happens when you try to install normally?

It doesn't recognize my administrator rights and it doesn't allow me to install normally.

도움이 되셨습니까?

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That's not good then that's a possible corrupted OS and might require a complete wipe and reinstall of the OS to fix that issue before you can install any software now.

도움이 되셨습니까?

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There is an uninstaller in the add / remove program for Firefox. Why use a 3rd party app for this simple task??? Keep it simple please! Boot to safe mode and see what you can do.

글쓴이 jonzn4SUSE 수정일시

도움이 되셨습니까?

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ΑΓΑΘΗ ΚΑΠΕΤΑΝΕΑ said

jscher2000 - Support Volunteer είπε

Hi, you should not need to install as administrator. What happens when you try to install normally?

It doesn't recognize my administrator rights and it doesn't allow me to install normally.

In case you haven't already, could you test with a "full" installer rather than the small installer that needs to fetch more files:

https://www.mozilla.org/firefox/all/#product-desktop-release

There's also an MSI installer, which may or may not bypass restrictions on EXE installers. Here's a link to the installers for the "el" locale (corresponds with "Ελληνικά"). If I have selected the wrong language folder, please click the ".." link to move up one level and then click into the correct locale folder.

https://archive.mozilla.org/pub/firefox/releases/133.0/win64/el/

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