본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

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고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

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12/1/2024 - Hello, I have a Lenovo desktop computer with windows 10; & I was having a problem today getting into firefox, after they did an onscreen update, while I was on the computer this morning...I then installed it again by accident by hitting the 2 firefox apps that were located in the start menu (without uninstalling the previous version from 11/3/2024)...& then I noticed that none of the multiple bookmarks showed up...So then I contacted AOL remote support to help me uninstall both prior versions; & then reinstall firefox; & it still did not sync the bookmarks...So now I just tried again to sync the bookmarks through the Mozilla website & they still did not show up...Also I am now unable to browse with firefox...It only lets me do a google search, even though I selected the firefox app as the default web browser...Please advise me what to do...Thanks, Ron Bruno

12/1/2024 - Hello, I have a Lenovo desktop computer with windows 10; & I was having a problem today getting into firefox, after they did an onscreen update, while I was on the computer this morning...I then installed it again by accident by hitting the 2 firefox apps that were located in the start menu (without uninstalling the previous version from 11/3/2024)...& then I noticed that none of the multiple bookmarks showed up...So then I contacted AOL remote support to help me uninstall both prior versions; & then reinstall firefox; & it still did not sync the bookmarks...So now I just tried again to sync the bookmarks through the Mozilla website & they still did not show up...Also I am now unable to browse with firefox...It only lets me do a google search, even though I selected the firefox app as the default web browser...Please advise me what to do...Thanks, Ron Bruno

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12/2/2024 - Hello, I am not able to delete this question...I was able to resolve the firefox browsing issue...I noticed that it was located at the top of the screen in my AOL Mail (Search your mail or the web)...As for the bookmarks, I will just be adding all of them over time...Yours truly, Ron Bruno

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