본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I have IncrediMail installed on FireFox I want to delete it but it's not in programs file. Should I uninstall FireFox and start all over again.I'm a computer clutz:)

  • 1 답장
  • 33 이 문제를 만남
  • 19 보기
  • 최종 답변자: cor-el

more options

I want to UNinstall IncrediMail from FireFox but cant find the program its not in Programs.Should I just UNinstall FireFox and then Re-install FireFox? I'm a computer clutz :)

This happened

Every time Firefox opened

== IncrediMail

I want to UNinstall IncrediMail from FireFox but cant find the program its not in Programs.Should I just UNinstall FireFox and then Re-install FireFox? I'm a computer clutz :) == This happened == Every time Firefox opened == IncrediMail

모든 댓글 (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit") --- Create a new profile as a test to check if your current profile is causing the problems. See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting:Make a new profile]] There may be extensions installed by default in a new profile, so check that in "Tools > Add-ons > Extensions". If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files). See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox