본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Browser will not start, period

  • 4 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: Morbus

more options

I am using Windows XP and the most recent version of Firefox. Sometimes when I start my computer, Firefox runs fine. Others, like right now, I will click on the icon and it will not open at all. There are no error messages, no attempt to start the browser, nothing. When I try to run Firefox in safe mode, it doesn't work either. The task manager shows no activity for Firefox when I click on the icon. I can run Explorer and all other applications perfectly. What should I do? All of the other forum topics on here seem to be related to specific error messages, which I don't have. Firefox just will not start, period.

Operating system

Windows XP

I am using Windows XP and the most recent version of Firefox. Sometimes when I start my computer, Firefox runs fine. Others, like right now, I will click on the icon and it will not open at all. There are no error messages, no attempt to start the browser, nothing. When I try to run Firefox in safe mode, it doesn't work either. The task manager shows no activity for Firefox when I click on the icon. I can run Explorer and all other applications perfectly. What should I do? All of the other forum topics on here seem to be related to specific error messages, which I don't have. Firefox just will not start, period. == Operating system == Windows XP

모든 댓글 (4)

more options

Hello Ben.

Read this page to see if it helps:

http://support.mozilla.com/en-US/kb/Firefox+will+not+start

more options

I have the same problem and I read the the link above given by Morbus. I don't have any of the add on listed (Nortons, Skype etc.)

My problem seems to happen if I set Firefox as the default browser. If I start IE and assign it to be the default browser then close it and then try to start Firefox, Firefox will open.

more options

When this happens, try using Firefox's built-in Diagnose Firefox issues using Troubleshoot Mode. If safe mode starts, it means the problem was an extension. (In that case, see troubleshooting extensions and themes.)

more options

You do need to select "disable all add-ons" when using Safe mode to see if add-ons are the problem.