How to correct a thread I started that is closed with an incorrect suggestion marked as the solution?
I'm the original poster of the "How to replace "Apply Downloaded Update Now" with "Check for Updates" in Help menu when the update fails because the downloaded update files are missing but "Update Ready to Install" window keeps appearing?" question at .
I got 2 replies. AlleyKat provided the solution along with 2 unnecessary steps. Chris_Ilias suggested something that didn't work.
The original thread is now closed, and Chris_Ilias' response is marked "This answer solved the problem." However, it did not.
How does a reply get marked as the solution?
How can the original thread be corrected?
모든 댓글 (3)
URL of that thread?
I guess your talking about https://support.mozilla.com/en-US/forum/1/690292 ?
To: the-edmeister
Sorry. http://support.mozilla.com/en-US/foru.../690292?
My attempt to include the URL at the end of the first sentence clearly failed. It appeared in the preview of the message, but not in the message as posted.
To: Firefox4life78
Yes, that's the thread. I assume you changed the "solution" marker, so thank you for that.