본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Why does update to Firefox 3.6.3 not uninstall 3.6.2?

  • 2 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: cor-el

more options

Manually used Help | Check for Updates, and "Software Updates" window to download and install Firefox 3.6.3 over 3.6.2.

After 3.6.3 was installed, Windows XP "Add or Remove Programs" window lists both "Mozilla Firefox (3.6.2)" and "Mozilla Firefox (3.6.3)" as being installed.

Why didn't the installer for 3.6.3 uninstall 3.6.2?

Can 3.6.2 be uninstalled manually now, after installation of 3.6.3, or does 3.6.2 need to remain because some of its components are used by 3.6.3?

Should 3.6.2 have been uninstalled, and then use "Firefox Setup 3.6.3.exe" to install 3.6.3?

Thank you.

Manually used Help | Check for Updates, and "Software Updates" window to download and install Firefox 3.6.3 over 3.6.2. After 3.6.3 was installed, Windows XP "Add or Remove Programs" window lists both "Mozilla Firefox (3.6.2)" and "Mozilla Firefox (3.6.3)" as being installed. Why didn't the installer for 3.6.3 uninstall 3.6.2? Can 3.6.2 be uninstalled manually now, after installation of 3.6.3, or does 3.6.2 need to remain because some of its components are used by 3.6.3? Should 3.6.2 have been uninstalled, and then use "Firefox Setup 3.6.3.exe" to install 3.6.3? Thank you.

모든 댓글 (2)

more options

It is most likely only the entry in Add and Remove Programs that has been left by the updater, but the files have been updated to the new version. If you would uninstall that older version then you will uninstall that new (3.6.3) version.

more options

Thank you for your reply.

You were correct. The entry for 3.6.2 in "Add or Remove Programs" was left behind by 3.6.3's installer.

Revo Uninstaller 1.88 showed only "3.6.2" installed, not both it and 3.6.3 as in the "Add or Remove Programs" window.

Using "Add or Remove Programs" to uninstall "3.6.2" removed 3.6.3 and the "3.6.2" entry, but still listed 3.6.3 as being installed after it was actually uninstalled.

Removing the erroneous 3.6.3 entry in "Add or Remove Programs" and doing a full installation using "Firefox Setup 3.6.3.exe" cleaned everything up.