본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

We installed Windows XP net framework KB982524 yesterday, and ever since then mozilla will not respond when we try to open it.

more options

Issue

I have another kind of problem with Firefox

Description

We had a Windows XP net framework update yesterday KB982524, and ever since than when we try to log on to mozilla the program will not respond. We tried re-starting a couple of times with no luck.

This happened

Every time Firefox opened

yesterday June 23, 2010

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.4; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; PeoplePal 6.2; PeoplePal 3.0; .NET CLR 2.0.50727; IEMB3; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; yie8)

== Issue == I have another kind of problem with Firefox == Description == We had a Windows XP net framework update yesterday KB982524, and ever since than when we try to log on to mozilla the program will not respond. We tried re-starting a couple of times with no luck. == This happened == Every time Firefox opened == yesterday June 23, 2010 == == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.4; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; PeoplePal 6.2; PeoplePal 3.0; .NET CLR 2.0.50727; IEMB3; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; yie8)

모든 댓글 (3)

more options

what is going on?this is the second update that cannot be installed or having trouble with.

more options

This has also happened to me but, also the case is marked solved, I'm blowed if I can actually see the solution.

Any clues?

more options

I have a similar problem. I updated Firefox to 3.6.4 a few days ago. Then I tried to load Microsoft update KB982524. KB982524 would not load correctly. After that Internet Explorer will not start. I get a very brief flash of Internet Explorer running, then the window closes. So now I cant run Microsoft Update.

Windows XP SP3 Firefox 3.6.6 Internet Explorer 8