본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pa

  • 2 답장
  • 0 이 문제를 만남
  • 10 보기
  • 최종 답변자: the-edmeister

AnonymousUser
AnonymousUser
more options

I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pages ... N

This happened

Every time Firefox opened

I uninstalled Norton 360

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; Media Center PC 4.0; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pages ... N == This happened == Every time Firefox opened == I uninstalled Norton 360 == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; Media Center PC 4.0; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

모든 댓글 (2)

the-edmeister
the-edmeister
  • Moderator
more options

See these KB articles: http://support.mozilla.com/en-US/kb/Firewalls

https://support.mozilla.com/en-US/kb/Configuring+Norton+360

AnonymousUser
AnonymousUser 질문자
more options

I found a fix for this, not only firefox but several other networking programs were broken as well (Outlook and IE were ok for some reason) so I reasoned that the Norton uninstall was incomplete somehow - I had done it from the add/remove programs in the control panel. Sure enough that's not enough to release Norton's tentacles in your system, there's an uninstall tool on their website (a whole set of them actually) that managed to carve it out completely and after a restart everything was back to normal. My machines will definitely be Norton-free from now on ... N