Get rid of getplus. It causes problems for a lot of users. Using the following instructions, you can get Adobe Flash and Adobe Reader without getting getplus installed; it gets installed when you click that "Allow" button just below the tabs on the Adobe download pages. '''<u>Get rid of getplus</u>'''<br /> http://www.msfn.org/board/remove-adobe-getplusr-t139454.html<br /> http://www.nosltd.com/index.php/support/support-faq ------------------------------- You need to update your plug-ins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins: * Adobe PDF Plug-In For Firefox and Netscape "9.3.3" * Shockwave Flash 10.1 r53 #Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/ #*'''Note: plugin check page does not have information on all plugin versions''' #'''Update Adobe Reader (PDF plugin):''' #*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''): #**Open the Adobe Reader program from your Programs list #**Click Help > Check for Updates #**Follow the prompts for updating #**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below #*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''): #**Use Firefox to download and SAVE the installer to your hard drive from the link in the article below #**On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button #**If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download". #**Click "Save to File"; save to your Desktop (so you can find it) #**After download completes, close Firefox #**Click the installer you just downloaded and allow the install to continue #***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator" #**'''<u>Download link and more information</u>''': https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader #*After the installation, start Firefox and check your version again #'''Update Shockwave Flash''' #*Use Firefox to Download and SAVE to your hard drive from the link in article below #*SAVE to your Desktop so you can find it #*After download completes, close Firefox #*Click on the file you just downloaded and install #**Note: Vista and Win7 users may need to right-click the installer downloaded and choose "Run as Administrator" #**Note: Most browsers other than IE will also get updated with this one download #**Note: To update IE, same procedure '''<u>but use IE</u>''' to go: http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe #*After installation, restart Firefox and check your version again. #*'''<u>Download link and other information</u>''': https://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash