Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Whenever I use a search engine, I keep getting the error message "The connection was reset while the page was loading".

  • 1 답장
  • 15 이 문제를 만남
  • 1 보기
  • 최종 답변자: cor-el

more options

I am able to access the internet, but none of the search engines like Google, Yahoo or Bing will work. the page will not load. I get the error message:

The connection to the server was reset while the page was loading.

   *   The site could be temporarily unavailable or too busy. Try again in a few moments.
   *   If you are unable to load any pages, check your computer's network connection.
   *   If your computer or network is protected by a firewall or proxy, make sure  that Firefox is permitted to access the Web.
I am able to access the internet, but none of the search engines like Google, Yahoo or Bing will work. the page will not load. I get the error message: The connection to the server was reset while the page was loading. * The site could be temporarily unavailable or too busy. Try again in a few moments. * If you are unable to load any pages, check your computer's network connection. * If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

모든 댓글 (1)

more options

Your plugins list shows two Flash plugins and other outdated plugin(s) with known security and stability risks.

  1. Shockwave Flash 10.0 r45
  2. Shockwave Flash 10.1 r53
  3. Adobe Shockwave for Director Netscape plug-in, version 11.0
  4. Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers

Flash Player uninstall: http://www.adobe.com/go/tn_14157 (this will remove the Firefox Flash plugin and the ActiveX control for IE)

Update the Flash and Shockwave for Director plugin to the latest version.

Update the Java plugin to the latest version.


Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website