본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Started to download 3.6.7 download has paused and will not restart. What do I do now?

  • 5 답장
  • 24 이 문제를 만남
  • 1 보기
  • 최종 답변자: cor-el

more options

While downloading the 3.6.7 of firefox the download was paused. Now when I go to the help tab and select Resume Downloading Firefox 3.6.7 it opens a dialog box and says connecting to the update server and does nothing. What do I do to resolve this issue and get the download completed?

While downloading the 3.6.7 of firefox the download was paused. Now when I go to the help tab and select Resume Downloading Firefox 3.6.7 it opens a dialog box and says connecting to the update server and does nothing. What do I do to resolve this issue and get the download completed?

모든 댓글 (5)

more options

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Remove the files in the updates and updates\0 folder:

C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates (%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)

C:\Program Files\Mozilla Firefox\updates


Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.1 r53

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.

more options

neither of the files for Mozilla Firefox update exist on my computer there is a file called updater and update.locale. Firefox is crashing and I am guessing I am having the problem because of this update issue ? Any help would be appreciated.

more options

Is there an update folder in the Firefox program folder (C:\Program Files\Mozilla Firefox\) ?

more options

No update folder. Updater files. Should I create the folder?

more options

No. You do not have to create that folder.

Do you still have that error if you try to update via Help > Check for Updates ?


You can download and install the full Firefox 3.6.17 version from