본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Am not able to play sound when downloading UTube. Same site plays OK if on IE. How to restore sound connection?

  • 4 답장
  • 13 이 문제를 만남
  • 1 보기
  • 최종 답변자: gbenkler

more options

For reasons unknown, when i go out to uTube and try to play a video, the video plays but not the sound. When i bring up IE and grab the same video, it is able to play the sound. The identical problem occurs when i download a news report that should play using Widows Media Player.

BTW, I check ed tools> options>applications and it seems like sound is configured to be played by QuickTime Plugin 7.6.9. Is it possible that that is corrupted?

For reasons unknown, when i go out to uTube and try to play a video, the video plays but not the sound. When i bring up IE and grab the same video, it is able to play the sound. The identical problem occurs when i download a news report that should play using Widows Media Player. BTW, I check ed tools> options>applications and it seems like sound is configured to be played by QuickTime Plugin 7.6.9. Is it possible that that is corrupted?

글쓴이 gbenkler 수정일시

모든 댓글 (4)

more options

BTW, I check ed tools> options>applications and it seems like sound is configured to be played by QuickTime Plugin 7.6.9. Is it possible that that is corrupted?

more options

Hi cor-el,

Thanks for the links to no sound in Firefox and Video or audio does not play.

On the first link, the t-shooting said to download latest version of Flash - which I did. While I was at it I downloaded the latest version of QuickTime.

Neither of those actions turned on the sound for the link = http://www.youtube.com/watch?v=kfJnqbudMzs.

I also went to Tools>Options>Applications and verified that most of the Firefox audio wanted the Flash 7.6.9 - which i had just refreshed on my system.

Still no luck. uTube used to work on Firefox but i suppose that i could abandon it for IE for that one application.

Any other ideas?

more options

cor-el, How can i read the posts of the 5 people who also have this problem. I am having trouble navigating the support site.

Maybe someone among those five people found a way to resolve this.

G