본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

New Firefox 3.6.15 always crashes on startup; how do I get back to 3.6.14?

  • 3 답장
  • 86 이 문제를 만남
  • 11 보기
  • 최종 답변자: SMJ6802

more options

Firefox automatically updated from 3.6.14 to 3.6.15 and now I have no Firefox at all. It crashes every time app is selected; does not work in Safe Mode either. Anyone know how to get back to previous versions -- e.g., 3.6.14? If not, I guess I'm off to Google Chrome... really tired of fighting Firefox goofiness!

Firefox automatically updated from 3.6.14 to 3.6.15 and now I have no Firefox at all. It crashes every time app is selected; does not work in Safe Mode either. Anyone know how to get back to previous versions -- e.g., 3.6.14? If not, I guess I'm off to Google Chrome... really tired of fighting Firefox goofiness!

모든 댓글 (3)

more options

I am having the same problem. Updated early this morning. Now, I can't use Firefox at all, even in safe mode.

more options

yes indeed 3.6.15 is a piece of crap websites freeze, even freezes my whole system. scanned the computer > no trojans (no vondu or voodoo or whatever excuse mozill is using). its not improper format of webpages its improper format of ver 15 ! i removed it and found ver 12 on a webpage and downloaded and it works great i'd recommend everyone remove 15 and install 3.6.12 or use another browser until moz fixes this software. it once was the best browser but now its useless

more options

I had the same issue, 3.6.14 works fine so I went back to that. You can download past versions directly from Mozilla via this link...

http://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20firefox#os=win&browser=fx35

directions are toward the bottom.