A Adobe upgrade box came on the screen when I turn on the computer and opened Mozilla Firefox. Is it OK to install?
An Adobe upgrade box came on the screen when I turned on the computer and opened Mozilla Firefox. I clicked install, but when the instructions said to close Mozilla firefox because it was a conflicting situation- I quit the installation. Is it OK to close Firefox and proceed with the Adobe upgrade? Thank you. Tom
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Is it for Adobe Flash? If it is, you do need to close Firefox to complete the installation. It's a plug-in for Firefox.
You can download directly from the Adobe site instead of using the pop-up, if you wish; your decision. See below
You have 2 Adobe products that need to be updated:
- Adobe PDF Plug-In For Firefox and Netscape
- Shockwave Flash 10.2 r152
- Check your plugin versions on either of the following links':
- http://www.mozilla.com/en-US/plugincheck/
- https://www-trunk.stage.mozilla.com/en-US/plugincheck/
- Note: plugin check page does not have information on all plugin versions
- Update Adobe Reader (PDF plugin):
- From within your existing Adobe Reader (if you have it already installed):
- Open the Adobe Reader program from your Programs list
- Click Help > Check for Updates
- Follow the prompts for updating
- If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
- Download complete installer (if you do NOT have Adobe Reader installed):
- SAVE the installer to your hard drive (save to your Desktop so that you can find it after the download). Exit/Close Firefox. Run the installer you just downloaded.
- Use either of the links below:
- https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (click on "Installing and updating Adobe Reader")
- Also see Download link': http://get.adobe.com/reader/otherversions/
- After the installation, start Firefox and check your version again.
- From within your existing Adobe Reader (if you have it already installed):
- Update the Flash plugin to the latest version.
- Download and SAVE to your Desktop so you can find the installer later
- If you do not have the current version, click on the "Player Download Center" link on the "Download and information" or "Download Manual installers" below
- After download is complete, exit Firefox
- Click on the installer you just downloaded and install
- Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
- Start Firefox and check your version again or test the installation by going back to the download link below
- Download and information: http://www.adobe.com/software/flash/about/
- Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
- Use IE to go to the above site to update the IE ActiveX
- Download Manual installers.
- http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
- Note separate links for:
- Plugin for Firefox and most other browsers
- ActiveX for IE
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