본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

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고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

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  • 최종 답변자: cor-el

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I have FF (ver 3.6.17) open and when I click on the "+" on the far right most tab to open a new tab (the tool tip even says "Open a new tab"), nothing happens. I click on File, New Tab and nothing happens. I opened up a new browser window, clicked on the tab next to the currently opened tab and nothing happens. I've clicked Tools, Clear Recent History, Everything. I've restarted the PC. Nothing seems to work. This only started being a problem a couple days ago. Any idea what could be wrong?

I have FF (ver 3.6.17) open and when I click on the "+" on the far right most tab to open a new tab (the tool tip even says "Open a new tab"), nothing happens. I click on File, New Tab and nothing happens. I opened up a new browser window, clicked on the tab next to the currently opened tab and nothing happens. I've clicked Tools, Clear Recent History, Everything. I've restarted the PC. Nothing seems to work. This only started being a problem a couple days ago. Any idea what could be wrong?

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This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your post shows that toolbar in the user agent as AskTbCPUID/3.11.3.15590

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