본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Since the latest update of Firefox was installed on my Windows Vista Home Premium system it appears to be crashing and sometimes plays up by not opening requested sites in new windows, tabs etc. Should I uninstall and reload Firefox??

  • 4 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: graemem

more options

Also when closing tabs and windows the screen appears to momentarily go a blue color. This same blue color can also be seen when Firefox appears to crash or stall. If you try to open a new tab or a new window there appears to be some hesitation before the new window opens and sometimes the new window or tab simply refuses to open-you then have to shut down Firefox and restart to improve this. Rgds

Also when closing tabs and windows the screen appears to momentarily go a blue color. This same blue color can also be seen when Firefox appears to crash or stall. If you try to open a new tab or a new window there appears to be some hesitation before the new window opens and sometimes the new window or tab simply refuses to open-you then have to shut down Firefox and restart to improve this. Rgds

모든 댓글 (4)

more options

Please check for the issue in safe mode, see troubleshooting extensions and themes (extensions in this case).

more options

Thanks Gryllida, it looks like this has improved the situation somewhat. I'll now try to pinpoint which addon is the culprit. Rgds

more options

Your My Web Search is generally recognized as malware. Try googling it or browse through the Search Firefox Help box above. It tends to come with other things you could do without, too.

more options

Thanks Alan I tried disabling several items so far and the situation has improved but still not as stable as I would like. Systematic approach is the key here so I'll continue with a process of elimination. Rgds