We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I downloaded new Firefox and it says on new firefox page I need to upgrade. When I go to Blogtalkradios studio it says I need to upgrade to 5.0. Help

  • 5 답장
  • 5 이 문제를 만남
  • 8 보기
  • 최종 답변자: cor-el

more options

I downloaded new Firefox version from start page and continue to get same message on start page " URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free!" I clicked on 'get the upgrade' and downloaded repeatedly but get same message on Firefox start page even after restarting and shutting down my Windows PC

I downloaded new Firefox version from start page and continue to get same message on start page " URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free!" I clicked on 'get the upgrade' and downloaded repeatedly but get same message on Firefox start page even after restarting and shutting down my Windows PC

모든 댓글 (5)

more options

The Firefox 3.5.x branch has reached end-of-life and is no longer maintained.
You will no longer receive security updates for that Firefox version.
You can update Firefox via "Help > Check for Updates" or download and install the latest Firefox 3.6.x or 5.0.x version.

more options

No, I have reloaded Firefox 6 times and still get the same message on the home page. When I try to get to my new studio at blogtalkradio it tells me I need a newer version of my browser, 5.0 Firefox.

more options

Your More system details list still shows a Firefox 3.5.6 user agent.

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6 (.NET CLR 3.5.30729)

You either have a corrupted user agent or the update has failed.
See:

You can check the version via Help > About Firefox


If that shows the wrong version then you need to do a clean install of Firefox 5.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

more options

Evidently I had a corrupted user agent. I reset them and now I'm ok. Thanks for your help.