본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox 6 disabled my virus protection. I need to reinstall Firefox 5

  • 4 답장
  • 18 이 문제를 만남
  • 2 보기
  • 최종 답변자: tomatolady

more options

When firefox wanted to install an update, it disabled my Kaspersky virus protection. I don't need this!! I want to reinstall the previous version of firefox.

When firefox wanted to install an update, it disabled my Kaspersky virus protection. I don't need this!! I want to reinstall the previous version of firefox.

모든 댓글 (4)

more options

Actually it did not disable your Kaspersky virus software just only the extension that was installed on Firefox by Kaspersky program.

http://forum.kaspersky.com/index.php?showtopic=215472

more options

Same thing happened to me. Talked to Kaspersky. Internet Security 2012 is available and is fully compatible with FF6. My beef is that FF did not tell me about all the disabled add-ons until after completing installation.

more options

I had that same issue with FF5 & contacted Kaspersky & they sent me the 2012 download before it went public.. They even fixed the FF/Kaspersky digital keyboard & URL Advisor issues too.. Thank You Kaspersky they were right on it  !!!

more options

Thanks for all the responses! My beef, too, is that Firefox didn't alert me about this conflict until after the update installation was done. Nana41, thanks! I just now contacted Kaspersky, not as easy as it should be, & await their response.