본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

updated to windows7 reinstalled firefox lost bookmarks

  • 2 답장
  • 1 이 문제를 만남
  • 16 보기
  • 최종 답변자: miked919

more options

I updated to windows 7 , then reinstalled the latest copy of firefox and had lost all bookmarks then reinstalled 3.6 which i was using before still no bookmarks

I updated to windows 7 , then reinstalled the latest copy of firefox and had lost all bookmarks then reinstalled 3.6 which i was using before still no bookmarks

모든 댓글 (2)

more options

Use the following to see if you have more than one profile or your lost bookmarks in the bookmarkbackups folder.

Type about:support into the location bar the click on "Open Containing Folder" that will take you to your current profile. The bookmarkbackups folder has 5 backups (.json files) any of which can be restored with Firefox up through restore bookmarks.

but if you created a new folder see ...next...

=============================================
  (continued...)

Lost passwords, bookmarks, is a profile issue. Sounds like you created a new profile instead of using your existing profile.

Open your profile folder and go up one level to see if you have multiple profiles ...

  HELP (Alt+H) --> Troubleshooting information... --> "Open Containing Folder" (or type about:support into the location bar then click on "Open Containing Folder")
note the filename, then go up one level to see if you have additional profile folders.

Check the dates of places.sqlite (new in Fx3) for update date just before you went to Fx6 Since it is updated each time you close your session that would be a good place to check.

If you find one then note its filename (the profile name is part of the filename) and then start the Firefox Profile Manager and open with that profile.

To prevent the problem in the future don't let Firefox start up for you after downloading and installing a new version. Instead exit the install at that last point, and restart Firefox in your normal manner.

Lost bookmarks - MozillaZine Knowledge Base


Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

more options

thanks but have only got 1 backup file which was timed after I installed and reinstalled everything. Wife now going to kill me as lost her favourites. thanks again