본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I close firefox and when I try to open it later, a pop-up says it is still running and I have to restart my pc?

more options

I close firefox and when I try to open it later, a pop-up says it is still running and I have to restart my pc? tried closing Firefox down but Task manager says it is NOT running even though the window that pops up says it is still running??

I close firefox and when I try to open it later, a pop-up says it is still running and I have to restart my pc? tried closing Firefox down but Task manager says it is NOT running even though the window that pops up says it is still running??

모든 댓글 (2)

more options

When you go to task manager, go to the "processes" tab, right click on "firefox.exe," and select "end process tree." In the picture I've attached, I'm using windows 8, so the UI is a little different, but I hope it points you in the right direction.

more options

You really should figure out what is causing Firefox not to close cleanly.

https://support.mozilla.com/en-US/kb/Firefox%20hangs
See hang-at-exit