본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I'm on a Mac with OSX and haven't been able to upload the lates version of firefox. Any suggestions?

  • 1 답장
  • 2 이 문제를 만남
  • 4 보기
  • 최종 답변자: cor-el

I installed the Lion OS a few weeks ago and haven't been able to upload the latest version of firefox since then. Each time I agree to the software update a box appears indicating the download is in progress. A bar with moving lines appears and the text Connecting to the update server...also appears, but has done that for hours without success.

I installed the Lion OS a few weeks ago and haven't been able to upload the latest version of firefox since then. Each time I agree to the software update a box appears indicating the download is in progress. A bar with moving lines appears and the text Connecting to the update server...also appears, but has done that for hours without success.

모든 댓글 (1)

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.