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Firefox crashes

  • 5 답장
  • 7 이 문제를 만남
  • 5 보기
  • 최종 답변자: AliceWyman

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Everytime I try to open Firefox, it gives me a Crash Report thru Mozilla Crash Reporter. I've submitted the crash report a number of times. I need to be able to access Firefox. I did change my modem but not sure if that would have anything to do with Firefox crashing. Thanks so much for your help. MaureenR

Everytime I try to open Firefox, it gives me a Crash Report thru Mozilla Crash Reporter. I've submitted the crash report a number of times. I need to be able to access Firefox. I did change my modem but not sure if that would have anything to do with Firefox crashing. Thanks so much for your help. MaureenR

선택된 해결법

Yes, you can use another browser like IE to download Firefox 8. You won't lose your bookmarks or any other data or settings.

See How to install Firefox on Windows for help installing. Note that this crash and the solution (reinstalling Firefox) is included in the Latest Firefox issues article.

(For the record) Here is the crash report (from your "more system details"):

https://crash-stats.mozilla.com/report/index/37ba00e7-dcf4-4b8c-b920-99d212111112 

... and related bug: 691847 RESOLVED FIXED Firefox Startup Crash @ js::Bindings::getLocalNameArray

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (5)

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upgrade your browser to Firefox 8 and check

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I can't open the Firefox browser to upgrade it. Do I download the latest version into IE? I don't want to lose any bookmarks.

Thanks

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선택된 해결법

Yes, you can use another browser like IE to download Firefox 8. You won't lose your bookmarks or any other data or settings.

See How to install Firefox on Windows for help installing. Note that this crash and the solution (reinstalling Firefox) is included in the Latest Firefox issues article.

(For the record) Here is the crash report (from your "more system details"):

https://crash-stats.mozilla.com/report/index/37ba00e7-dcf4-4b8c-b920-99d212111112 

... and related bug: 691847 RESOLVED FIXED Firefox Startup Crash @ js::Bindings::getLocalNameArray

글쓴이 AliceWyman 수정일시

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Hi,

Thanks so much for all your help. I was hesitant but went ahead & downloaded 8 & no problems. Bookmarks there.

Thanks again too for the quick responses, MaureenR

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Hey, that's great! Glad to hear that everything is working now.