본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Firefox crashes

  • 3 답장
  • 1 이 문제를 만남
  • 10 보기
  • 최종 답변자: cor-el

malibujohn
malibujohn
more options

I had a firefox crash, and when I re-open firefox I get a report that says: We're Sorry

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

To help us diagnose and fix the problem, you can send us a crash report.

when I try to click the restart button it just keeps bringing up the same prompt. I've restarted, shut down and done everything I can think of to no success.

I had a firefox crash, and when I re-open firefox I get a report that says: We're Sorry Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report. when I try to click the restart button it just keeps bringing up the same prompt. I've restarted, shut down and done everything I can think of to no success.

모든 댓글 (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

malibujohn
malibujohn 질문자
more options

I have tried to run firefox in safe mode but get the same message.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See: