본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes

  • 1 답장
  • 3 이 문제를 만남
  • 1 보기
  • 최종 답변자: Tim

more options

This is one crash of over 20 times... Have gone thru everything I can think of. Did full uninstall including user data, deleted all app data as well as prog folders. Then removed all entries with Mozilla and Firefox in registry. Did fresh install with 9.0.1. FF crashes before coming up and shows Crash Reporter.

Help!

PS>Tried full uninstall and installed v8.0.1 and got same results...

Please and thank you!

This is one crash of over 20 times... Have gone thru everything I can think of. Did full uninstall including user data, deleted all app data as well as prog folders. Then removed all entries with Mozilla and Firefox in registry. Did fresh install with 9.0.1. FF crashes before coming up and shows Crash Reporter. Help! PS>Tried full uninstall and installed v8.0.1 and got same results... Please and thank you!

모든 댓글 (1)

more options

https://crash-stats.mozilla.com/report/index/0b6761e2-60ae-4087-9bfd-6db522111227

Firefox 9.0.1 Crash Report [@ PR_Read ]

642845 NEW Startup crash in GetFileContents and ProcessUpdates [@ PR_Read ] mainly with ThreatFire AV 4.11 and below

Do you run ThreatFire AV? If so, make sure you are running the latest version