본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Trying to load version 9. Currently on 8. MacBookPro. Will not install and firefox installer symbol will not install on Applications list?

  • 2 답장
  • 7 이 문제를 만남
  • 5 보기
  • 최종 답변자: Tgrant1362

more options

Not sure if I'm using the right terms but.. -Firefox 8.0.1 is now on my Mac Applications list. -When I tried to upgrade to version 9, it would not drag into my applications folder. -The installer symbol is "stuck" on the desktop and will not transfer into the application folder. -Each time I open the computer, I now have to restart firefox and also get a warning that "this was downloaded from the internet". -The whole system seems to have slowed down

Not sure if I'm using the right terms but.. -Firefox 8.0.1 is now on my Mac Applications list. -When I tried to upgrade to version 9, it would not drag into my applications folder. -The installer symbol is "stuck" on the desktop and will not transfer into the application folder. -Each time I open the computer, I now have to restart firefox and also get a warning that "this was downloaded from the internet". -The whole system seems to have slowed down

선택된 해결법

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (2)

more options

선택된 해결법

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

글쓴이 cor-el 수정일시

more options

Thank you for your suggestion. Worked perfectly. Am 77 and trying to keep up with all this but do get frustrated now and then. Appreciate your help.