Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

How to report a virus threat found in firefox.exe?

  • 4 답장
  • 3 이 문제를 만남
  • 1 보기
  • 최종 답변자: SafeBrowser

more options

Virus threat reported by ESET Smart Security on 1/16/12. Object: c:\Documents and Settings\admin\Application Data\...cache.js. Virus: JS/Redirector.B virus. ALERT: Event occurred during an attempt to access the file by the application - c:\ProgramFiles\Mozilla Firefox\firefox.exe

Virus threat reported by ESET Smart Security on 1/16/12. Object: c:\Documents and Settings\admin\Application Data\...cache.js. Virus: JS/Redirector.B virus. ALERT: Event occurred during an attempt to access the file by the application - c:\ProgramFiles\Mozilla Firefox\firefox.exe

모든 댓글 (4)

more options

create a account at eset forum and ask them what you need to do

more options

ESET Smart Security caught the problem, alerted me, and recommended that I delete the object, which I did. I do not know what the object was or where it came from.

My post here was to find out how to report the threat to Firefox since it involved firefox.exe and wondered if there was any vulnerability there. Is this type of information valuable to Firefox?

more options

Scan your pc with the virus removal expert first, let them know which file are infected, after that they will instruct you futher step

more options

The error was most likely a "false positive" related to a file contained in one of your extensions.

  • Remember that most security applications look for a pattern of characters in their Anti-virus/anti-spyware signature files and that can result in "false positive" reports which must be investigated by and corrected by the company producing the security application or the company producing the signatures.
  • If you quarantined the file (usually better than deleting, to avoid deleting an important OS file), you should be able to restore/un-quarantine it; see your instructions for your security application to do this.
  • If you deleted a file from an extension, the extension may no longer function properly.

You may have omitted some important information to determine what may be causing the error. In your post, you indicate the partial path "c:\Documents and Settings\admin\Application Data\...cache.js"; the "..." would show, if an extension, the extension name in the full path just prior to "cache.js".


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

글쓴이 SafeBrowser 수정일시