본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox Crashes When Attempting to Download Files

  • 1 답장
  • 8 이 문제를 만남
  • 3 보기
  • 최종 답변자: John99

more options

For the past two days Firefox has crashed whenever I try and download something, including in safe mode. Even if I'm not actively downloading, and just want to look at my downloads box to clear the list it crashes. Actually, crashes may not be the right word, it just freezes up and I have to use the task manager to close it. Apart from this, I have had no problems with browsing. I can still download with no problems with Internet Explorer and Chrome.

For the past two days Firefox has crashed whenever I try and download something, including in safe mode. Even if I'm not actively downloading, and just want to look at my downloads box to clear the list it crashes. Actually, crashes may not be the right word, it just freezes up and I have to use the task manager to close it. Apart from this, I have had no problems with browsing. I can still download with no problems with Internet Explorer and Chrome.

선택된 해결법

See both firefox crashes and firefox hangs please provide Crash IDs if you are getting crashes.

Note also that firefox 10 upgrades were suspended,and Firefox 10.0.1 is now coming out. One of the problems that will fix is hangs relating to java use; that may turn out to be the problem you have.

I suggest you keep your eyes on latest firefox issues which hopefully will be updated shortly.

(I note you are using 10.0 and 11.0b according to the system info aside you may be interested in some of the more techie explanations in another section )

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (1)

more options

선택된 해결법

See both firefox crashes and firefox hangs please provide Crash IDs if you are getting crashes.

Note also that firefox 10 upgrades were suspended,and Firefox 10.0.1 is now coming out. One of the problems that will fix is hangs relating to java use; that may turn out to be the problem you have.

I suggest you keep your eyes on latest firefox issues which hopefully will be updated shortly.

(I note you are using 10.0 and 11.0b according to the system info aside you may be interested in some of the more techie explanations in another section )