본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox offers an update, and I click on the link, and the connection does not happen, even after hours of waiting. Why?

  • 1 답장
  • 1 이 문제를 만남
  • 12 보기
  • 최종 답변자: ideato

more options

I have a MacBook Pro laptop. And I have Firefox, which works fine. I keep getting a message from Firefox offering me a software update. I click on the link, and I get a message, "Connecting to the update server," and a message saying "Downloading Firefox." The download never happens. I see the download crawl moving, but nothing downloads. How do I get my software update?

I have a MacBook Pro laptop. And I have Firefox, which works fine. I keep getting a message from Firefox offering me a software update. I click on the link, and I get a message, "Connecting to the update server," and a message saying "Downloading Firefox." The download never happens. I see the download crawl moving, but nothing downloads. How do I get my software update?

모든 댓글 (1)

more options

If there are problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop from:

http://www.mozilla.org/en-US/firefox/all.html (latest stable Firefox 10.0.1)

then trash the current Firefox application to do a clean (re-) install, then install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re) install Firefox.

http://kb.mozillazine.org/Profile_folder_-_Firefox

see also : Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.